ARF (Asia Pacific) Pte Ltd

Travel Insurance Program for Trips to Loola Adventure Resort

Loola Adventure Resorts (LOOLA) has effected a travel insurance program, which is administered by ARF (Asia Pacific) Pte Ltd (ARF) and underwritten by AIG Asia Pacific Insurance Pte. Ltd. (AIG). This travel insurance is available exclusively for Loola's Group Guests (age between 6 to 75 years old) travelling from Singapore to their resorts in Indonesia , Malaysia and Thailand.

The Summary of Benefits under this travel insurance policy is as follows:-

SUMMARY OF COVERAGE

Summary of Benefits Maximum Benefits (S$)
Plan B
Sum Insured (S$)
Plan D
Sum Insured (S$)
PART A - OVERSEAS MEDICAL BENEFITS
Medical & Accidental Dental Expenses Reimbursement
(Treatment by Traditional Chinese Medicine - S$750/per accident or sickness. Return Treatment up to 45 days, 5% of the Sum Assured or S$25,000/- whichever is lower. If prior treatment has not been sought overseas, the Insured Person must seek treatment in Singapore within 7 days upon return.)
100,000 500,000
Hospital Confinement Benefit
(Hospitalization allowance - Pays S$200 for every complete day the Insured Person is hospitalised overseas)
5,000 5,000
Hospital Visitation
(Pays incidental expenses for the visit of up to 2 relatives or friends if the Insured Person requires hospitalization for more than 5 days whilst overseas)
1,000 1,000
PART B - EVACUATION & REPATRIATION BENEFITS
Emergency Medical Evacuation & Repatriation Mortal Remains As Incurred As Incurred
PART C - PERSONAL AND ACCIDENTAL BENEFITS
Accidental Death & Permanent Disability 100,000 500,000
PART D - TRAVEL INCONVENIENCE BENEFITS
Trip Cancellation 1,000 1,000
Trip Curtailment
(Includes the following: if upon the occurrence of an event as set out in the Policy, an early return of a student is warranted and a teacher accompanies the student back to Singapore, additional or loss of travel or hotel expenses may be reimbursed up to the limit stated)
1,000 1,000
Travel Delay
(Pays S$200 for every full 6 consecutive hours of delay up to the specified limit due to a Strike or industrial action, adverse weather condition, mechanical breakdown/derangement and/or a structural defect of the Common Carrier)
200 200
Damage or Loss of Personal Baggage
(Maximum limit S$1000/- for any article or pair or set of article. Including Golf Equipment & Portable Business Equipment)
1,000 1,000
Loss of Travel Document & Money Including Credit Card Fraud
(Personal Money Limit to S$1000/-)
1,000 1,000
Hijacking
(S$500 for each complete day the Insured Person is delay)
N.A. 2,000
PART E: OTHER TRAVEL RELATED BENEFITS
Personal Liability 100,000 100,000
General Extensions includes:
  • Strike, Riot, Civil Commotion, Terrorism (whilst on Overseas Trip) - coverage for death, injury and inconveniences
  • Hijack, Murder and Assault (whilst on Overseas Trip) - coverage for death, injury and inconveniences.
Subject to the specified limit set out above Subject to the specified limit set out above

Aggregate Limit of S$5,000,000 per conveyance

The above list of benefits is only a summary and you are advised to read the Policy Wording for the full terms, conditions and exclusions of this plan. This policy has been customized by AIG for Loola and is not a standard product available to others.

In the event that you wish to make a claim upon your return to Singapore, simply completed the AIG Travel Claim Form, and follow the procedures as set out in the policy and outlined in this Claim Procedure. Do take note that notice of any claim must be given within 30 days after the occurrence of any event which may give rise to a claim.

For any enquiries or clarifications required with regards to this travel insurance plan, you can contact ARF at (65) 6377 6683.

In the event of an emergency while overseas, you can contact the 24-hour Emergency Hotline at (65) 6735 2221, referring to the Loola Adventure Resorts policy.

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